Support — FixIt

FixIt is an AI-powered application that helps users estimate the cost of home repairs. Users photograph the problem, answer a few questions, and receive cost estimates with DIY, hybrid, and professional repair options.

Contact us

Need help? Reach out through any of these channels:

• Email: support@oqapps.pro
• Telegram: Message us on Telegram
• Website: https://oqapps.pro

Response time: we typically reply within 24–48 hours, Monday through Friday.

Frequently asked questions

How do I delete my account?

You can delete your account directly inside the app, or by emailing support@oqapps.pro with the subject line "Account Deletion Request" from the email associated with your account. Full instructions are on our Account Deletion page.

How do I report a bug?

Email support@oqapps.pro with the subject line "Bug Report — FixIt". Please include:

• Device model and OS version (e.g., iPhone 15 Pro on iOS 18.1)
• App version (Settings → About inside the app)
• Steps to reproduce the problem
• What you expected to happen and what actually happened
• Screenshots or screen recording, if possible

How do I request a feature?

We love feature requests! Email support@oqapps.pro with the subject line "Feature Request — FixIt" and describe what you'd like to see and why it would help you.

How do I export my data?

Email privacy@oqapps.pro with the subject line "Data Export Request" from the email associated with your account. We will respond within 30 days with a portable copy of your data.

What languages does FixIt support?

The App is currently available in English. Additional languages will be announced in the App's release notes.

Is FixIt available on web or desktop?

Currently, FixIt is available on iOS and Android only.

Legal

• Privacy Policy
• Terms of Service
• Account Deletion